At IC London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website iclondon.co.uk and use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or enrol in a course:

  • Personal Information: Name, email address, phone number, billing details, and postal address.
  • Course Information: Details of courses you enrol in, progress, and assessments.
  • Technical Data: IP address, browser type, device details, and usage statistics.
  • Communication Data: Messages and correspondence with our support team.

2. How We Use Your Information

We use your information to:

  • Provide access to our courses and learning platform.
  • Process payments and manage your enrolments.
  • Communicate important course updates, support, and promotional offers.
  • Improve our website, services, and user experience.
  • Comply with legal, regulatory, and accreditation requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

  • Accreditation bodies for course recognition and certification.
  • Service providers (payment processors, hosting platforms, email services).
  • Legal authorities if required by law or for fraud prevention.

4. Data Security

We implement strong technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal requirements.
  • Opt out of marketing communications at any time.

7. Data Retention

We retain personal data only as long as necessary for educational, legal, and business purposes. Once no longer required, data will be securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Address: London Borough of Hounslow, West London
📞 Phone: 020 3488 5667
✉️ Email: contact@iclondon.co.uk